Sometimes when you upgrade firmware of access points (AP) through the UniFi controller interface, AP hung in Upgrading state (eg UniFi AP PRO).
When you restart AP, it does not change state and AP does not reach.
In this case, you need to upgrade AP firmware via command line.
It is assumed the server is installed on Linux
- Determine controller version and firmware code:
Version: execute command on the server
ls -l /usr/lib/unifi/dl/firmware/BZ2/
resulting directory is version number
Firmware code determined by the table:
AP Name Code UniFi AP BZ2 UniFi AP-LR BZ2 UniFi AP-Outdoor BZ2 UniFi AP-Outdoor 5G BZ2 PicoStation M2 BZ2 UniFi AP-Pro U7P UniFi AP-AC U7E UniFi AP-AC Outdoor U7E UniFi AP-AC v2 U7E UniFi AP48-LR U2S48 UniFi AP48 U2S48 UniFi AP-Outdoor+ U2S48
- Enter to AP via ssh:
- Execute command on AP:
syswrapper.sh upgrade http://controller.ip:8080/dl/firmware/[firmware_code]/[controller_version]/firmware.bin
E.g, for UniFi AP-Pro and controller version 18.104.22.1689, command must be:
syswrapper.sh upgrade http://controller.ip:8080/dl/firmware/U7P/22.214.171.1249/firmware.bin
After the AP’s firmware will be updated, it will be rebooted and after a while will be visible in the controller as a worked